Claims forms for email, postal or fax lodgement
General Claim Form
149 KB,
pdf
Liability Claims Form
128 KB,
pdf
Direct Credit Request Form
84 KB,
pdf
For Property claims property.claims@zurich.co.nz
For Liability claims nz.claims@zurich.co.nz
Post: The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140
Fax: 09 928 8200
Call : 09 928 8015
Priority Settlement Service
Our target is for small property claims under $30,000 to be settled within 24-48 hours of receiving all required information, including:
- An online claim form or loss description, date and GST details via email
- EFT details of the customer
- Replacement/repair invoice or quotation
- A repair or damage report
- Original purchase invoice
How to claim
Simply lodge the claim via email at property.claims@zurich.co.nz with supporting documentation attached. Once settlement is complete, we will process the payment directly into your bank account.
Alternatively, you can call 09 928 8015 for more information.