Make a Motor claim

Damaged glass claim

Call Novus directly on 0800 10 35 35 or https://novus.co.nz/. Simply have your policy number ready and they will do the rest.

Alternatively, you can contact Smith and Smith on 0800 48 33 88 or https://www.smithandsmith.co.nz/

All other motor claims

Forms for email and postal lodgement

Or call us on:

Toll free: 0508 ZURICH (0508 987 424)

Main Line: +64 9 928 8000

     Email: auto.claims@zurich.co.nz
Post: The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140
     Claims call: 09 928 8159

Zurich’s opendoor™

opendoor™ is a simple, easy-to-use claims lodgement and inquiry portal that allows you to access your motor fleet claims 24/7.

Find out more about opendoor