Damaged glass claim
Call Novus directly on 0800 10 35 35 or https://novus.co.nz/. Simply have your policy number ready and they will do the rest.
Alternatively, you can contact Smith and Smith on 0800 48 33 88 or https://www.smithandsmith.co.nz/
All other motor claims
Forms for email and postal lodgement
Motor Vehicle Claim Form
561 KB,
pdf
Direct Credit Request Form
84 KB,
pdf
Email: auto.claims@zurich.co.nz
The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140
Claims call: 09 928 8159
Zurich’s opendoor™
opendoor™ is a simple, easy-to-use claims lodgement and inquiry portal that allows you to access your motor fleet claims 24/7.